Refund policy

Return Policy

At Ooragami, we strive to ensure that every customer is satisfied with their purchase. While we do not accept returns, we are committed to addressing any concerns or issues you may have with your order.

Damages and Issues: Upon receiving your order, please inspect it carefully. If you find any defects, damages, or if you received the wrong item, kindly contact us immediately so we can address the issue promptly.

Exceptions / Non-Returnable Items: Please note that we do not accept returns for any items since these are perishable goods. Additionally, we cannot accept returns for sale items or gift cards.

Refunds: While we do not offer refunds for returned items, we are committed to ensuring your satisfaction. If you encounter any issues with your order, please contact us at ooragami.kitchen@gmail.com, and we will work with you to find a suitable solution.